The Ear Wax Clinic
"Licenced to clear"
(Please remember to oil your ears prior to your appointment)
Select your location below
30 min
From 40 British pounds
30 min
55 British pounds
30 min
65 British pounds
30 min
From 60 British pounds
30 min
From 70 British pounds30 min
35 British pounds
2 hr
90 British pounds
Services
Who can we see?
Paediatric Ear Wax Removal
We see children from age 4 for wax removal. We need a parent/guardian present, please also bring a form of ID. Children age 4-7 will be seen and treated on a case by case basis. Please specify the age on the booking so we can allocate the right nursing staff to your appointment.
Adult Ear Wax Removal
In ear-land your classed as an 'adult' when you are 19 or above, we see all ranges of adults, our oldest patient is 103 years old! Your treatment is carried out in a comfy armchair, so no worries about having to get on and off a treatment couch!
Mobile Home visits / Nursing Homes
Can't get here? No problem! We can come to you! We offer home visits in the local area, there is a small call out charge on top of the wax removal fee. We also cover supported housing, nursing and care homes.
Our Commitment
Why Choose Our Clinic?
At The Ear Wax Clinic, we believe ear care should be safe, comfortable and reassuring. Every appointment is carried out by a qualified Registered Nurse with specialist training in microsuction ear wax removal, giving you confidence that your ears are in experienced hands.
Unlike busy healthcare settings, we take the time to understand your symptoms, explain every step of the procedure and answer any questions you may have. Whether you're experiencing blocked ears, hearing loss caused by wax build-up, tinnitus or discomfort, we're here to help you hear clearly again.
Patients choose us because we offer:
- Specialist nurse-led microsuction ear wax removal
- A calm, friendly and professional environment
- Transparent pricing with no hidden costs
- Convenient online booking
- Modern equipment for safe and effective treatment
- Honest advice and personalised aftercare
- On-site Audiology Services
- On-site private GP services
Our goal isn't simply to remove ear wax—it's to make sure every patient leaves feeling reassured, informed and hearing at their best.
Comprehensive Audiology & Hearing Tests
At The Ear Wax Clinic, we understand that not every hearing problem is caused by ear wax. That's why we're proud to offer comprehensive audiology services on-site through our specialist team at Pebble Brook Clinic, providing expert hearing assessments in the same convenient location.
If you've noticed that conversations are becoming harder to follow, you're turning the television up more often, struggling to hear in busy environments or simply feel that your hearing isn't what it used to be, our detailed hearing assessments can help identify the cause.
Our comprehensive audiology assessment goes far beyond a basic hearing check. During your appointment, our Clinical Audiologist will carry out a thorough evaluation of your hearing, including a detailed case history, visual ear examination, pure tone hearing assessment, bone conduction testing, speech discrimination testing and middle ear assessment where appropriate. This provides a complete picture of your hearing health and helps determine the most suitable next steps.
If hearing loss is identified, we can discuss personalised treatment options, including professionally fitted hearing aids and ongoing aftercare. Where further medical investigation is needed, we can also provide advice regarding referral to an Ear, Nose and Throat (ENT) specialist.
By offering both specialist ear wax removal and comprehensive audiology services under one roof, we're able to support your hearing health at every stage—from diagnosing the cause of your symptoms to providing long-term hearing care.
Whether you're experiencing gradual hearing loss, struggling to hear family conversations or simply want reassurance about your hearing, we're here to help you hear with confidence.
What is microsuction?
Microsuction is widely regarded as one of the safest and most effective methods of removing excess ear wax. Using specialist equipment and magnification, wax is gently removed with a small suction device while the ear canal remains clearly visible throughout the procedure.
Unlike traditional ear syringing, microsuction doesn't use water, making it suitable for many people who have had previous ear problems, wear hearing aids or have been advised against irrigation.
Most appointments take around 20–30 minutes, although this can vary depending on the amount and consistency of the wax. Before treatment, we'll carefully examine your ears and explain exactly what we find, ensuring you feel informed and comfortable throughout your visit.
Common Ear Problems we can help with
What can we help you with?
Many people are surprised to learn that excessive ear wax can cause a wide range of symptoms. If you're experiencing any of the following, ear wax may be contributing to your discomfort:
- Blocked or muffled hearing
- Ear pressure or fullness
- Tinnitus (ringing or buzzing in the ears)
- Ear discomfort caused by wax build-up
- Hearing aid users experiencing recurring wax
- Difficulty hearing conversations or television
- Wax affecting hearing tests
- Itchy ears
Every patient is different, which is why we begin each appointment with a thorough assessment before recommending treatment.
What happens during your appointment?
We know that many people feel nervous before their first ear wax removal appointment, especially if they've never experienced microsuction before. Our priority is to help you feel relaxed and informed from the moment you arrive.
Your appointment will include:
- A discussion about your symptoms and medical history
- A detailed examination of your ears
- Gentle microsuction ear wax removal, where appropriate
- Advice on preventing future wax build-up
- The opportunity to ask questions about your ear health
Most patients tell us the treatment is much gentler than they expected and are amazed at the difference it makes to their hearing.
Trusted by Thousands
Across Devon
We're proud to have helped over 6000 patients improve their hearing and ear health. Our patients regularly tell us they appreciate our calm approach, clear explanations and the reassurance of being treated by experienced Registered Nurse's.
From your first enquiry to your aftercare advice, we aim to make every visit as comfortable and stress-free as possible. Whether your symptoms have developed gradually or you've suddenly noticed a blocked ear, you can trust us to provide honest advice and professional care every step of the way.
A Bit About Us
How We Got Started
The ear wax clinic was founded by Emily Harrison. Emily trained at Bournemouth university, graduating in 2012 in adult nursing. After 4 years in emergency care for the NHS, she moved into the private sector. Emily spent many years in complex care and specialist IV nursing in the community.
Having a keen interest in ears and suffering many ear issues herself, Emily became a specialist in microsuction ear wax removal, training with the centre for excellence in ear care provider; 'Rotherham Primary Ear Care Service NHS Foundation Trust' for her national diploma in ear health and microsuction qualification.
Emily has also completed an introduction into audiology course with UCL.
Emily and her team now proudly offers consultations and wax removal treatments in her own clinic The Pebble Brook Clinic, located in Newton Poppleford, Exeter, Devon and also, along with a mobile service also covering nursing homes. With over 50 years nursing experience between them, you're in safe hands!
Opening Hours
Mon: 8.30am-4pm
Tues: 9am-7pm
Weds. 9-3pm
Thurs. 9-6pm
Fri : 9am - 4pm.
Alternate Sat: 10am - 2pm.
(Please contact for home visits, they are generally on a Thursday. Hours may vary slightly each week. We will respond to all queries as soon as possible. We sometimes get last minute cancellations if you call at the beginning of a clinic we may be able to offer a same day appointment. If you are in pain or have sudden hearing loss please tell the receptionist and we will endeavour to get you seen as soon as possible)
If you would like any information in an alternative format, for example large print, or if you need help communicating with us, please let us know.
Contact Us
Address:
Pebble Brook Clinic
Woodley's Drive
Newton Poppleford
EX10 0BJ
Directions:
If you come into Newton Poppleford from Exeter, go over the small bridge, you will see 'The bears' on your right, we are within Woodleys Joinery. We have parking on site. If catching a bus, we are on the number 9 Exeter/Sidmouth bus route, the bus stops just outside.
Pebble Brook Clinic, Woodleys drive, Newton Poppleford, EX10 0BJ
07395881157
